Cancellation & Refund Policy
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.
Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our services we can provide a refund within 30 days from the date of installation of the Project. The final refunds will be made after deducting the Service Tax and the Hourly charges for the work completed by us.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same account.
|Possible Reasons for cancellation||Refund Amount||Explanation for Refund Amound|
|“Order Cancellation After Making the Payment”|
|Within 24 Hours-after placing order||Up to 90% of the order value||We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.|
|Within 2-3 Days-after payment/advance payment||Up to 50% of the order value||Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.|
|After 3 days from the date of confirmation||No Refunds||No refunds are possible.|
|“Other Reasons for Refunding Payment”|
|By Mistake I paid extra amount||100% payment will be refunded||We will refund your 100% payment after deduct payment gateway transaction’s charges.|
|“I did not like the design or work”||No Refund||We strive to understand your concept the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.|
|“Work Delay”||Up to 50% of the order value||The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.|
|“Work Rejection”||0%||We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.|
|“Technical Glitches”||0%||No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.|